Privacy And Policy - Taurians Hotel And Resorts

 

Taurians Hotel And Resorts, we are committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our hotel room services, tour packages, or visit our website related to our operations in the Andaman & Nicobar Islands.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information to provide better services and ensure a smooth booking experience.

Personal Information

When you make a booking or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Residential address

  • Government-issued ID details (for hotel check-in)

  • Payment-related information

Non-Personal Information

We may also collect:

  • Browser type and device information

  • IP address

  • Website usage data

  • Pages visited and session activity

This information helps us improve website performance and service quality.


2. How We Use Your Information

The information we collect is used for the following purposes:

  • Processing hotel room and tour package bookings

  • Confirming reservations and providing customer support

  • Communicating important service updates

  • Improving our website, services, and user experience

  • Ensuring compliance with legal and regulatory requirements

  • Preventing fraudulent activities and maintaining security

We only use your information for legitimate business purposes.


3. Sharing of Information

Taurians Hotel And Resorts does not sell, trade, or rent your personal information to third parties.

However, your information may be shared in limited situations:

  • With trusted service partners such as transport providers, tour operators, or payment gateways to complete bookings

  • When required by law, legal authorities, or government regulations

  • To protect our legal rights, safety, and property

All third-party partners are expected to maintain confidentiality and use the data only for service-related purposes.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

These measures include:

  • Secure payment processing systems

  • Controlled access to personal data

  • Regular system monitoring and security practices

While we strive to protect your data, no online system can guarantee absolute security.


5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies help us:

  • Understand visitor behavior

  • Improve website functionality

  • Remember user preferences

Users can choose to disable cookies through browser settings, though some features of the website may not function properly.


6. Retention of Information

We retain personal information only for as long as necessary to fulfill booking purposes, comply with legal obligations, resolve disputes, and enforce agreements.

Once the information is no longer required, it is securely deleted or anonymized.


7. User Rights

Guests and users have the right to:

  • Request access to their personal information

  • Correct inaccurate or incomplete data

  • Request deletion of personal information, subject to legal requirements

  • Withdraw consent for communications

Requests can be made through our official contact channels.


8. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

Users are advised to review the privacy policies of such websites before providing personal information.


9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, it will be removed promptly.


10. Updates to Privacy Policy

Taurians Hotel And Resorts reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements, business practices, or services.

Users are encouraged to review this policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.


11. Contact Information

For any questions, concerns, or requests related to this Privacy Policy, users may contact us through our official communication channels provided on our website.